How to add a 'Thank You' page after survey submission

We often get asked how to set up an end page to a survey so that we can confirm that a respondent's survey has been successfully submitted and their answers have been received.



In a standard survey, a respondent will either see a 'Submit' button or a 'Close' button on the final page ('Submit' if there is a question on the last page, 'Close' if there isn't). When the respondent hit's this button, Clicktools attempts to close the survey window. This can sometimes leave the respondent unsure if the response has bee received, especially if they have disabled JavaScript on their browser as the window will not close and may just go to a blank page.



So, to combat this, we suggest the creation of a separate thank you and confirmation page (basically just a survey with some text and no questions) which is used as an exit page for your main survey. An exit page is a feature that allows you to direct a respondent to any webpage when they submit a survey. For example, build your survey as normal:






Now build an end page by creating a separate survey, with text element:







Take the survey URL from your end page survey, and add it as the Exit Page for your actual survey:






And this is what you get:

http://www.clicktools.com/survey?iv=b51203e8e8dac36

NOTE: You could create one generic end page and apply it as an exit page on multiple surveys