Spring 2010 update...

The last additions to the Spring release will be included in Clicktools over the next couple of weeks:

Available now:

Document upload

A new question type is included enabling you to collect documents as part of a script/survey. Common examples include collecting screengrabs as part of a web2case form or resume/CV collection for job application forms. Document uploaded is free of charge but is subject to a fair user policy.

Note: Each user is limited to a maximum of 5GB storage (~10,000 documents of 500KB) and 10GB download (~20,000 downloads) per year. Please contact Clicktools to discuss pricing if you require additional capability. If any user/organization exceeds this fair use policy they will be contacted and asked to reduce/limit usage. Continuing to exceed this policy will result in either charges or withdrawal of the feature. Clicktools reserves the right to charge for this feature in future.

Improved support for right to left languages/scripts

Customers wishing to deploy surveys in Arabic, Farsi, Hebrew and Urdu will be pleased to hear that Clicktools now automatically right aligns content and controls (buttons) to more effectively support right to left scripts.

Available in week beginning 19 April: 

Same page conditions

Clicktools contains a very powerful condition capability with conditions implemented on a page-by-page basis. Now, you can also define conditions against questions to reveal content on the same page. 

Example applications include call scripts where questions and instructions are shown/hidden as the agent answers questions or simplification of one page forms/surveys with lots of variable content. As a guide, page breaks should still be used to separate different 'sections' of questions.

More examples will be posted on the blog in due course. Further details can also be found in the release notes at www.clicktools.com/documents/spring_2010_update.pdf