Thursday, 16 June 2011

Dave's Top Ten for June: The Top 10 Benefits of Using Clicktools

#10
Improved response rates
With our new easy to use builder and question groups, Clicktools makes it easy to create dynamic and relevant surveys and forms.

#9
Branding
Clicktools allows you the ability to brand your surveys and forms exactly the way you want, right down to the URL.

#8
Dashboards
Dashboards enable you to provide role-relevant reporting to teams across your organization. Save time analyzing results and focus on acting on the feedback.

#7
"Copy" feature
Our "copy content" feature saves you a ton of time when creating new forms and surveys.

#6
Action based exit pages
Want to direct someone to a specific page based on how they answer a survey question? Actions make it easy to set up unique exit pages for this purpose.

#5
Logic Flow™ mapping
Logic Flow™ gives you flexibility and control over what data is passed into CRM so you don’t have to change your processes to suit your feedback product.

#4
Real-time analysis with point & click filtering
Point & click filtering analysis makes it easy to dig into data and answer all of those detailed questions senior management love to ask.

#3
Scheduled deployment
If you are a Salesforce user, you can automate your survey program and save an enormous amount of time and money.

#2
CRM Control Panel
Exclusive to Clicktools, this alerts you to any problem when synching to your CRM & prevents you from losing important customer data.

And the #1 benefit of using Clicktools is:
Point & click mapping and automatic synchronization to CRM

The first and by far still the best on the market (according to customers). It brings the voice of the customer right into your CRM system and gives you 360 degree insight at all times.

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