Product Tip - Are you using the correct URL?

If you are including a link to your survey on a website, blog or social media, make sure to use the correct URL. In Clicktools, the URL is located on the the Deployment Setup tab.

To copy the link, hover over it with your mouse and right click (PC) or CTRL + click (MAC) and copy the shortcut. DO NOT click on the "Survey URL" link and copy the resulting browser link as this will generate an error message to your customers that looks like this: http://goo.gl/OTgGb.

In Clicktools, you can also generate a unique URL for your survey to target individual contacts. This enables you to personalise the questions and content. In addition you can track responses and send email reminders.

Stay tuned for more useful product tips.

Rose Cruse
Product Manager