Product Tips - Clean Email Addresses with Clicktools

When entering information into your CRM, it is important to make sure that it is clean and valid. For example, if you were to enter just 'Rose.Cruse' as an email address, your valuable message will not reach my inbox.

Clicktools allows you to validate correct email address formats whenever you ask for the information on a form. This is done by utilizing the validation options on any ‘text’ type question when building a question.

Just simply select the 'validation' tab and pick the validation type you want from the provided list.

If you add a validation rule, you should also provide an error message to explain what has happened when someone enters something in the incorrect format. For example, you could have a response that says something like, "Please enter a valid email address."

This validation type and many others are available for Clicktools editions Personal+ and above. If you need something a little more tailored to meet your needs, you can also build your own custom validations.

Stay in touch for more hints and tips

Rose Cruse
Product Manager