<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/'><id>tag:blogger.com,1999:blog-5626801143755116597.comments</id><updated>2012-05-07T02:08:30.253-07:00</updated><category term='Twitter'/><category term='Clicktools'/><category term='Salesforce'/><category term='Net Promoter'/><category term='CRM'/><category term='Voice of the Customer'/><category term='CRMOD'/><category term='customer experience'/><category term='customer insight'/><category term='Ideas'/><category term='Tweet'/><category term='Oracle'/><category term='exit pages'/><category term='Importance'/><category term='Satisfaction'/><category term='Tips and Tricks'/><category term='Astadia'/><category term='Mothers Day'/><title type='text'>Clicktools blog</title><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://blog.clicktools.com/feeds/comments/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/comments/default'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>KC</name><uri>http://www.blogger.com/profile/18356239200725559550</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='21' src='http://1.bp.blogspot.com/-8VdO6sfMJNQ/T4b7zB0EaaI/AAAAAAAAAEE/p8fNOqxu0OA/s220/1%2B%25286%2Bof%2B31%2529.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>9</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-1322920861336305992</id><published>2012-04-03T06:05:05.021-07:00</published><updated>2012-04-03T06:05:05.021-07:00</updated><title type='text'>Great advice Rose.  

You could also put the custo...</title><content type='html'>Great advice Rose.  &lt;br /&gt;&lt;br /&gt;You could also put the customer&amp;#39;s actual comment into the tweet by piping the answer to the comment question.  You can use our Text Validation functionality to limit the length of the comment to 140 characters to ensure it meets the Twitter requirements.  &lt;br /&gt;&lt;br /&gt;(Thanks for the tip Andrew)</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5699977993078474107/comments/default/1322920861336305992'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5699977993078474107/comments/default/1322920861336305992'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2012/04/product-tips-tweeting-within-surveys.html?showComment=1333458305021#c1322920861336305992' title=''/><author><name>David Jackson</name><uri>http://www.blogger.com/profile/16323522263824276358</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='26' height='32' src='http://3.bp.blogspot.com/_8vyqG2TgIKg/ShL6pd8NzBI/AAAAAAAAAAM/NIRqPuWFA-8/S220/dj1.bmp'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2012/04/product-tips-tweeting-within-surveys.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-5699977993078474107' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/5699977993078474107' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-372154172'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='3 April 2012 06:05'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-4173871065482461848</id><published>2011-12-12T04:28:50.414-08:00</published><updated>2011-12-12T04:28:50.414-08:00</updated><title type='text'>And of course they can be used to direct people to...</title><content type='html'>And of course they can be used to direct people to a survey.  &lt;br /&gt;&lt;br /&gt;You could, for example, include a QR code on your packaging, a till receipt or product documentation and take people to gather feedback.  &lt;br /&gt;&lt;br /&gt;Dj</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/2985734377541736058/comments/default/4173871065482461848'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/2985734377541736058/comments/default/4173871065482461848'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2011/12/product-tips-working-with-qr-codes.html?showComment=1323692930414#c4173871065482461848' title=''/><author><name>David Jackson</name><uri>http://www.blogger.com/profile/16323522263824276358</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='26' height='32' src='http://3.bp.blogspot.com/_8vyqG2TgIKg/ShL6pd8NzBI/AAAAAAAAAAM/NIRqPuWFA-8/S220/dj1.bmp'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2011/12/product-tips-working-with-qr-codes.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-2985734377541736058' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/2985734377541736058' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-372154172'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='12 December 2011 04:28'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-6166899358147682777</id><published>2011-05-07T02:58:57.690-07:00</published><updated>2011-05-07T02:58:57.690-07:00</updated><title type='text'></title><content type='html'>This comment has been removed by a blog administrator.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5124005665787382607/comments/default/6166899358147682777'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5124005665787382607/comments/default/6166899358147682777'/><author><name>Dypsyl</name><uri>http://www.blogger.com/profile/15087678346764839425</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2009/04/creating-closed-case-survey.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-5124005665787382607' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/5124005665787382607' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.contentRemoved' value='true'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1154499428'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='7 May 2011 02:58'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-2353056959440868867</id><published>2011-03-31T15:33:56.629-07:00</published><updated>2011-03-31T15:33:56.629-07:00</updated><title type='text'>Can you share the html code for the entire series ...</title><content type='html'>Can you share the html code for the entire series of faces, from left to right?</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5618451072767541898/comments/default/2353056959440868867'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5618451072767541898/comments/default/2353056959440868867'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2010/04/putting-smiley-faces-in-to-questions.html?showComment=1301610836629#c2353056959440868867' title=''/><author><name>erin</name><uri>http://www.blogger.com/profile/08851907934397232757</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2010/04/putting-smiley-faces-in-to-questions.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-5618451072767541898' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/5618451072767541898' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-798369548'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='31 March 2011 15:33'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-2532745602873689532</id><published>2011-02-15T06:56:14.614-08:00</published><updated>2011-02-15T06:56:14.614-08:00</updated><title type='text'>I am having trouble figuring out how to measure tw...</title><content type='html'>I am having trouble figuring out how to measure two factors against the same set of scenarios using the same numeric rating scale as shown in the release notes. Is there a how-to available anywhere? Why was this not included in the release notes??</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/3833923633681542027/comments/default/2532745602873689532'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/3833923633681542027/comments/default/2532745602873689532'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2011/02/new-release-details.html?showComment=1297781774614#c2532745602873689532' title=''/><author><name>CDC Development Solutions</name><uri>http://www.blogger.com/profile/09461040359444522809</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2011/02/new-release-details.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-3833923633681542027' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/3833923633681542027' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-520599611'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='15 February 2011 06:56'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-3838199781930251569</id><published>2010-11-10T08:09:45.821-08:00</published><updated>2010-11-10T08:09:45.821-08:00</updated><title type='text'>Nice Job Jamie! The team looks good. 

Stephen</title><content type='html'>Nice Job Jamie! The team looks good. &lt;br /&gt;&lt;br /&gt;Stephen</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5426965947562178805/comments/default/3838199781930251569'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/5426965947562178805/comments/default/3838199781930251569'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2010/11/go-boscombe-athletic.html?showComment=1289405385821#c3838199781930251569' title=''/><author><name>Stephen</name><uri>http://www.blogger.com/profile/11088665821751447258</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2010/11/go-boscombe-athletic.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-5426965947562178805' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/5426965947562178805' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-589031241'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='10 November 2010 08:09'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-3057131966027826591</id><published>2010-08-16T17:20:20.136-07:00</published><updated>2010-08-16T17:20:20.136-07:00</updated><title type='text'>I have the same question as MTech, namely what if ...</title><content type='html'>I have the same question as MTech, namely what if you ask the same person the net promoter question multiple times in the customer life cycle?  E.g. annually.  Can you set up a list of customer number fields?  Something like a net promoter table with a column for when the recommend question was asked and their response.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/4738865072564375857/comments/default/3057131966027826591'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/4738865072564375857/comments/default/3057131966027826591'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2009/05/net-promoter-calculations-in-salesforce.html?showComment=1282004420136#c3057131966027826591' title=''/><author><name>Michael Osofsky</name><uri>http://www.blogger.com/profile/08946040490609201295</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='21' height='32' src='http://2.bp.blogspot.com/_-ZO1eUuDd7E/S5ZqLDil61I/AAAAAAAAAHA/v5dWmI8AriU/S220/Michael_J_Osofsky.jpg'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2009/05/net-promoter-calculations-in-salesforce.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-4738865072564375857' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/4738865072564375857' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-2108678658'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='16 August 2010 17:20'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-5985856275938664684</id><published>2010-08-02T07:33:38.313-07:00</published><updated>2010-08-02T07:33:38.313-07:00</updated><title type='text'>Base don this, what if you collect multiple survey...</title><content type='html'>Base don this, what if you collect multiple surveys responses from a person based on their support cases. How can you calculate the average NPS?</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/4738865072564375857/comments/default/5985856275938664684'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/4738865072564375857/comments/default/5985856275938664684'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2009/05/net-promoter-calculations-in-salesforce.html?showComment=1280759618313#c5985856275938664684' title=''/><author><name>MTech</name><uri>http://www.blogger.com/profile/09756324469822692052</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2009/05/net-promoter-calculations-in-salesforce.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-4738865072564375857' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/4738865072564375857' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1293542880'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='2 August 2010 07:33'/></entry><entry><id>tag:blogger.com,1999:blog-5626801143755116597.post-3573436287572000225</id><published>2009-04-29T09:13:00.000-07:00</published><updated>2009-04-29T09:13:00.000-07:00</updated><title type='text'>Hi there, thanks for your comment and we're please...</title><content type='html'>Hi there, thanks for your comment and we're pleased to hear you like what we're doing. More hints and tips coming soon!</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/2149777797878661240/comments/default/3573436287572000225'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/5626801143755116597/2149777797878661240/comments/default/3573436287572000225'/><link rel='alternate' type='text/html' href='http://blog.clicktools.com/2009/04/creating-html-deployment-emails.html?showComment=1241021580000#c3573436287572000225' title=''/><author><name>Clicktools Hints &amp;amp; Tips</name><uri>http://www.blogger.com/profile/00189627750264077667</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://blog.clicktools.com/2009/04/creating-html-deployment-emails.html' ref='tag:blogger.com,1999:blog-5626801143755116597.post-2149777797878661240' source='http://www.blogger.com/feeds/5626801143755116597/posts/default/2149777797878661240' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1641184870'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='29 April 2009 09:13'/></entry></feed>
